Frequently Asked Questions

A sump pump removes accumulated water from a sump basin, typically found in basements, to prevent flooding. It activates automatically when water reaches a certain level.

Maintain your septic tank by pumping it every 3-5 years, avoiding flushing non-biodegradable items, and conserving water to reduce strain on the system.

While garbage disposals can handle small food scraps, avoid putting hard, fibrous, or greasy items in them to prevent clogs and damage.

If you smell gas, evacuate the house immediately without turning on lights or appliances. Call your gas company from a safe location.

Save water by fixing leaks promptly, installing low-flow fixtures, taking shorter showers, and using water-efficient appliances.

Signs that you may need to replace your water heater include age, rust-colored water, rumbling noises, and water leaks around the heater.

To prevent pipes from freezing, insulate them, keep cabinet doors open for cold spells to let warm air circulate, and allow faucets to drip slightly.  

Chemical drain cleaners are seldom effective, and they can also damage pipes. Consider using mechanical methods like plungers or drain snakes instead.

Signs of hidden water leaks include unexplained increases in water bills, musty odors, mold growth, and damp spots on walls or floors.

If you suspect frozen pipes, gently apply heat using a hair dryer or heating pad. Ensure the faucet is open to allow melting water to escape.

To unclog a drain naturally, mix together equal parts of baking soda and plain vinegar and pour it down the drain. Wait a couple of minutes before rinsing with hot water.

A dripping faucet is often due to worn-out washers or O-rings inside the faucet mechanism. Replacing these components usually resolves the issue.